Guarantee / correction

In Sun Sperare,In order to use our own manufacturing products with peace of mind for a long time, we have made it with great care, but in the unlikely event that a problem occurs, there is also a guarantee system that provides after -sales service such as repair. The contents described belowThank you for reading.

 

[The guarantee is subject to the guaranteeexample】

・ Kashime, buttons are off
・ Damage and missing metal parts
・ Fastener Keyn Hands
・ Discount of zipper brackets

* In the case of the above contentWe accept free of charge for less than one year from the time of purchase. If it has been more than a year, it will be charged.

 

[The following items cannot be repaired]

・ Leather scratches and tears
・ Koba consumption due to normal use, natural fading of leather, dirt
・ Normal use of leather
・ Inappropriate conditioning and cleaning dirt and damage
・ If the same thing is difficult to obtain than the product mold drop,It may be repaired or replaced with a similar shape.

 

 

After confirming, at the time of requestHerePlease contact us.
We will investigate whether it is within the warranty period of the customer from your name and purchase product.

* Please note that the round -trip shipping fee at the time of request will be borne by the customer.